How the program Works
- When a prospect customer arrives at the service bays, the Service Advisors will inspect the vehicle for Windshield Damage, Interior Damage, Paint Damage, Key Scratches, Headlight Haziness, Scratched Rims and Cracked or Scuffed Bumpers. At that time, the Service Advisor will offer the customer any of ColorMate’s Advantage Service Programs.
- This can only be done when the customer leaves their vehicle in for scheduled service. ColorMate will work with the dealer and service advisors to assist the customer in getting these repairs done, because their vehicles also deserve a new look.
- ColorMate Associates will train the service advisors to identify, provide estimates and sell these services to the customer. ColorMate will provide all marketing material needed to sell the jobs.
- These jobs can only be done on premises, so the dealer will provide the space for ColorMate’s Certified Technicians to work on. These services will be provided as part of the scheduled service appointment the customer agreed with the Service Advisor. What are the benefits to the dealer:
- The ColorMate Advantage Service Program is designed to help dealers increase their profits and at the same time increase customer loyalty and repeat business. This in turn represents thousands of dollars in income for the dealer.
- Service Advisors sell Windshield Repair, Interior Repair, Paint Repair, Key Scratch Repair, Headlight Restoration, Rim Repair and Bumper Repair and ColorMate’s Certified Technicians will do all the work. This is backed by a 100% satisfaction guarantee. All repairs have a limited life time warranty when the customer returns back to the dealer. All repairs are performed by a ColorMate Certified Technician.
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